1:34 · For sellers and warehouses
Purchase notes
Sellers leave notes on a purchase, and the warehouse confirms it read them before unloading or processing.
Leave a note
At any status.
- You
Add note
Open the purchase, or use the note icon on its row, and click Add note. Write up to 2,000 characters and Save note.
- Automatic
Notes are permanent
A note cannot be edited or deleted, so add a new one if something changes. A note changes no status and no billing.
Read before you process
Warehouse.
- Warehouse
The warning
A warning with the note count sits next to the purchase number. Hover or click to read.
- Warehouse
Confirm
Before unloading or processing, Read the purchase notes first shows the notes. Click I have read and understood. Don't show again for this purchase stops it repeating; a new note asks again.
- Warehouse
On the mobile view
The purchase card and the detail page work the same way.
See who read it
Notes (n).
- You
Acknowledged by
Notes on the purchase lists every note, and who confirmed and when. Before the latest note means that person has not seen your newest note yet.